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The CDC Clear Communication Index (Index) is a research-based tool to help you develop and assess public communication materials. The Index has 4 introductory questions and 20 scored items drawn from scientific literature in communication and related disciplines. The items represent the most important characteristics that enhance and aid people's understanding of information.
Usability.gov is the leading resource for user experience (UX) best practices and guidelines, serving practitioners and students in the government and private sectors. The site provides overviews of the user-centered design process and various UX disciplines. It also covers the related information on methodology and tools for making digital content more usable and useful. Site Management Content for this site is managed by the Digital Communications Division in the U.S. Department of Health and Human Services' (HHS) Office of the Assistant Secretary for Public Affairs. HHS actively collaborates with many federal agencies and other individuals in the public and private sector interested in UX to produce content and share industry trends and ideas.